Member support

From troubleshooting to making changes to your cover, get all the answers.

Planning to go to hospital or want more information on what’s involved? This step by step guide makes it easy.

Ambulance cover in Australia can be a bit confusing. We break it down state by state.

Complete this form if you are eligible to claim your gym membership or exercise classes under your health management benefits.

Find out more about the types of authority you can have on your policy.

Had a hospital admission for an accident and need to claim? Please complete this form.